Onlynaija offers a 5day return policy for products bought from Onlynaija, which allows buyers return wrong or damaged products. After 5 days our return policy expires and no refund is made.
Before returning items make sure of the following;
– Attach the proof of purchase (receipt and order number)
– Reason for product return
– Products must be in the same condition it was received and in the original package.
Once products are received a quick check will be done to confirm stated reason for return and appropriate measures will be taken thereafter to either replace or refund the buyer.
RETURN POLICY EXCEPTION
Products below are not eligible for return
– All food stuff and food items
– Products damaged due to misuse
– Products that have been tampered with